When I joined HomeServe, many people questioned this move; the Company was in the midst of a mis-selling scandal with the regulator looking at their complaint handling following a turbulent year. Its reputation amongst Customers and its own People was broken. But, I saw this as an opportunity – a chance to support change and drive improvements.
After delivering a competency programme for over 300 people, we were able to demonstrate our capabilities to our regulator, allowing us to keep the function in-house whilst supporting those who weren’t able to demonstrate our behaviours and customer focus in finding alternative roles.
From there I moved into talent and leadership development, creating a framework that would see a leadership population of over 500 develop their skills to support their People in delivering our Strategy.
And we continue to receive investment into our function as we are able to demonstrate a true return on investment to the business.
Richard Doherty is senior director product marketing at Workday with EMEA-wide responsibilities for Workday’s HCM and financial management applications.
Prior to joining Workday, Richard was part of a team that pioneered cloud based recruiting and talent management solutions in Europe. Joining Jobpartners as one of the first employees in 2000, Richard held a number of positions across professional services, sales and marketing, helping Jobpartners grow into one of the market leaders in Europe. In 2011 Jobpartners was acquired by Taleo, the cloud recruiting and talent management leader at the time. Richard subsequently spent time at Taleo and Oracle as HCM Strategy Director before joining Workday.
Richard holds a degree in Economics from the London School of Economics.
Responsible for overseeing the development and delivery of REED’s learning & development strategy across UK, EMEA and APAC. Working to achieve the vision of REED being a place where every Co-Member develops professionally and personally.
Leading a first-class team who manage and provide industry-leading training & development to the organisation’s Consultants, Managers and Executives.
Having recently been voted as a top 5 speaker in Spice Magazine’s hot 100, Song Division’s UK/Europe General Manager, Sam McNeill is one of the world’s most in demand MC’s and Facilitators. At just 31, Sam has hosted over 300 Team Building Workshops, Gala Awards Evenings and Product Launches in The UK, Europe, Australia, New Zealand, Singapore, Vietnam, Malaysia and The US.
The last 2 years have seen Sam recognised both locally and international, winning Future Leader awards with both Meetings & Events Australia and the Professional Convention Management Association (an award he was flown to Boston to receive).
Sam’s professionalism and energy has made him a favourite among clients, having already worked with many of the biggest brands on the planet, including Virgin, Coca-Cola, Microsoft, McDonald’s, Spotify, HP and Fujitsu to name just a small few.
I’m not your ‘usual’ HR Professional. For starters I’m not from an HR background! My only experience of human resources was gained as a line manager. I’ve managed and developed large teams, have hired – and regrettably fired – and all without the assistance of an ‘HR’ function. I’ve had to rely on common sense, a sense of fairness, and a genuine desire to ‘do the right thing’. A growth mind-set however, inexorably led me towards a career in learning and development.
And although I’ve had over 20 years in learning and development, my CV includes a degree in Geography, working and studying accountancy, publishing, business consultancy and adult learning. I’m not sure I’d have had the guts to hire me with that resume, and so I’m eternally grateful to Willmott Dixon for ‘giving me a shot’ ten years ago when I arrived off the ‘boat’ from Africa……but that’s another story!
Stephen Klemich founder of Heartstyles, is the co-inventor of the Heartstyles Indicator with his wife Mara. For thirty years, Stephen Klemich has been transforming people and culture in organisations by leading the Heart Revolution, a movement that gives new meaning to the term “HR”. He has an unshakeable belief that people are capable of radical transformation and development. Stephen believes the collective impact of effective individuals is the greatest contributor to sustainable organisations that change the world. This rallying cry has resonated with brave, heart-led leaders around the globe, who have embraced Heartstyles as a compass to guide them and their people in creating a meaningful and productive place to work.
Stephen lives in London, has two adult children and one grandchild. To get away from it all, he is a keen mountaineer and enjoys a good Aussie red wine … not at the same time!
Dr. Tomas Chamorro-Premuzic is an international authority in psychological profiling, talent management, leadership development, and people analytics. He is the CEO of Hogan Assessment Systems, and Professor of Business Psychology at University College London (UCL), and Columbia University. He has previously held positions at New York University and the London School of Economics, and lectured at Harvard Business School, Stanford Business School, London Business School, Johns Hopkins, IMD, and INSEAD.
Dr. Tomas has published 9 books and over 130 scientific papers (h index 58), making him one of the most prolific social scientists of his generation. His work has received awards by the American Psychological Association and the International Society for the Study of Individual Differences, to which he was director (2011-2013). Dr. Tomas is also the founding director of UCL’s Industrial-Organizational and Business Psychology program, and the Chief Psychometric Advisor to Harvard’s Entrepreneurial Finance Lab.
Over the past 20 years, he has consulted to a range of clients in financial services (JP Morgan, HSBC, Goldman Sachs), advertising (Google, WPP, BBH), media (BBC, Red Bull, Twitter, Spotify), consumer goods (Unilever, Reckitt Benckiser, P&G), fashion (LVMH, Net-a-Porter, Chanel) and government (British Army, Royal Mail, National Health Service).
Dr. Tomas’ media career comprises over 100 TV appearances, including in the BBC, CNN, and Sky, and regular features in Harvard Business Review, the Guardian, Fast Company, Forbes, and the Huffington Post. Dr. Tomas is a keynote speaker for the Institute of Economic Affairs and the co-founder of metaprofiling.com, a digital start-up that enables organizations to identify individuals with entrepreneurial talent. He was born and raised in Buenos Aires, but spent most of his professional career in London, and has lived in Brooklyn, New York, since 2015.
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